01
About Us
Makkmal is a bed, bath, and home linen brand operated by [Legal Entity Name], a partnership firm registered under the Indian Partnership Act, 1932, with its principal place of business at [Address, Jaipur/Rohtak, Rajasthan/Haryana], GSTIN: [GSTIN].
02
Eligibility
You must be at least 18 years of age to make a purchase on this website. By placing an order, you confirm that you are legally competent to enter into a binding contract.
03
Account Registration
You may be required to create an account to place an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorised use.
04
Product Information
We strive to display product colours, textures, and dimensions as accurately as possible. However, actual colours may vary slightly due to screen settings and photography lighting. Fabric measurements may vary by ±2% due to the nature of textile manufacturing and washing processes.
05
Pricing & Payment
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise
- We reserve the right to change prices at any time without prior notice; the price at the time of order confirmation applies
- Payment can be made via Credit/Debit Card, UPI, Net Banking, or Cash on Delivery (COD), where available
- In case of a pricing error on our website, we reserve the right to cancel the order and issue a full refund
06
Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for reasons including but not limited to: product unavailability, errors in pricing or product description, or suspected fraudulent activity. If we cancel your order after payment, a full refund will be processed within 7–10 business days.
07
Intellectual Property
All content on this website — including the Makkmal name, logo, product photography, graphics, and text — is the intellectual property of Makkmal and is protected under Indian copyright and trademark law. Unauthorised use, reproduction, or distribution is strictly prohibited.
08
User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Post false, misleading, or defamatory reviews or content
- Engage in any activity that disrupts the website’s functioning
09
Limitation of Liability
To the maximum extent permitted by law, Makkmal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount paid by you for the relevant product.
10
Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at [City — Jaipur/Rohtak/Delhi].
11
Grievance Redressal
As per the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules, 2020, any consumer grievance can be addressed to our Grievance Officer (details in Section 1.9 of the Privacy Policy).
12
Amendments
We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.